Find hotels near Canton Custom House, Guangzhou

"The staff left no stone unturned when they upgraded my stay with a apartment suite. Providing packed breakfast for an early morning flight was a cherry on the cake. I superbly loved their service. Must recommend booking here."

"Good place to stay"

"One of the best hotels I stayed. Hotel decor is warm and elegant. Staff are very friendly and helpful. Definitely will return. "

"Very good area if you want to get to know the traditional area of Guangzhou! Ingrid was great!"

"When we checked in, the room we were assigned was a non-smoking room on non-smoking floor. However, the last tenants likely smoked heavily and the room was full of smell when we stepped in. After talking to the hotel staff, they immediately arranged for another room on a higher floor for us with their staff ensured us satisfied with the room before leaving us. The room had just set up with an extra bed (likely the room was preassigned for additional guest in the room) but the cleaner lady was happy to remove it for us and did not show any unpleasant attitude. It made us feel sorry for her but we’re grateful with their good service. We appreciate how attentive and helpful their staff are. They even helped bring up a courier delivery to our room instead of we collected it from the concierge. The cleaner gave us extra bottles of water everyday but another cleaner we asked for bottled water before our room was cleaned questioned us for our room number and did not look happy for our request and seemed to reduce the water bottles supply when she cleaned our room later! Also, the hotel location is convenient with 2 underground stations nearby and easily connected to other places. There are quite a lot of yummy eateries and convenient stores around. Pversll, the hotel room is clean and spacious although some carpentry facilities in the toilet look old and the drawer was not easily opened and need further maintenance. "

"Bad smell"

"When I arrived to hotel I was informed there is no room for me, even I payed in advance. Service was terrible, they put me in another awful hotel. Imagine when you come to China and you want to rest, no no it was terrible, never take this hotel, sorry but I will never reccomend anybody HOTELS.com service, will never book again by hotel.com "

"Great "

"The room was good wi-fi excellent air conditioning excellent room cleaning excellent unfortunately the area is not good for walking the footpaths are full of electric scooters bip bip all the time just push there way through you cannot go for a peaceful walk in this area plenty of good family restaurants good food good price pity about this area so busy with scooters and trolleys full of bundles of clothes being delivered every where all day everyday day if I go back to Gaungzhou I will not stay in this area no peace except for culture park in the mornings"