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"The service at this place is 100 out of 10. The property itself is so beautiful but what takes it to the next level is the wonderful staff. Everyone at this place goes above and beyond to make you feel welcomed and to make your stay more pleasant and comfortable. The food at Deeva restaurant is outstanding. Shout out to the superstars who made my stay here so wonderful : First I would like to mention my driver Putra who has far exceeded my expectations. I have a problem with my knees and can not climb too many stairs. But my driver assisted me in every step of the way, and it was only because of him that I was able to explore so many wonderful places which I could not explore on my own. Putra, I want you to know that your kindness has not gone unappreciated. I thank you from the bottom of my heart for your exceptional service. And every time I come to Ubud, I want you to be my driver. The other person I wanted to mention is Listia, who made me feel so welcomed when I first entered the property. She went above and beyond to make sure that my room is to my liking. Truly exceptional service that I have not seen anywhere else. Listia, I want you to know that your efforts have made a huge impact and I truly appreciate everything that you have done for me. Every single person here is an absolute gem and their service is truly praiseworthy. It’s because of the wonderful people here at Udaya that I extended my stay and I can not wait to come back to Bali and stay at Udaya again."

"Nyaman"

"The hotel is right on the water with the restaurant, pool and sandy areas right at waters edge. There are plenty of restaurants nearby as well as the one at the hotel. And there are plenty of things to do close by like snorkeling, Virgin Beach and Water Temples. The spa is excellent and the hotel staff are so friendly and helpful."

"The location is great and staffs are even greater! They were very kind to us and our baby and we had a memorial stay in Ubud :) "

"The staff was 5 star service level and over the top to make everything perfec! "

"Wonderful staff, quiet and peaceful and right on the water"

"Good place "

"Superb experience, Mason Elephant lodge was one of the best stays in my life. Can't rate it high enough."

"It’s wonderful place to visit. The rooms are very clean great service the stuff are very respectful and very friendly. I love their breakfast and Italian kitchen everything was delicious. I will definitely come back to this hotel "