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"Great location right in front of York tower and a great deal with Hotel.com but remember to add car park price Nov24 £30 until 12.00 next day however the price is about the same everywhere Friendly attentive staff, lady on reception was excellent as was the breakfast manager regarding gluten free meals We will definitely be back "

"Wonderful stay, from arriving outside the door, service was exceptional. Room was well appointed and very clean. Bed was luxurious and very comfortable. Cocktails in the bar are amazing. Would never hesitate to recommend this hotel"

"Clean hotel, friendly and helpful staff"

"Lovely hotel, had everything we needed. Central & good value for money as breakfast was included. Particularly loved they catered for gluten free diet at breakfast. Staff were helpful. "

"The hotel is lovely and the staff were very freindly and attentive. The only thing we felt was a small issue was that the bathroom had rather a unpleasant smell of bad drains. I'm certain the staff would have addressed this immediately if we had gotten around to mentioning it, but it wasnt that big a deal in the grand scheme of things. "

"The staff were amazing and certainly added to the stay. Breakfast was great too. I would recommend the hotel consider a thicker mattress topper as that certainly would have helped as you can feel the gap between the beds and the mattress is a very hard one, not used to that and the pillows were very lumpy and not too comfortable either. But apart from that the hotel was lovely. Fantastic location. The staff are the star of the hotel for sure "

"This was our second stay. It is a convenient location and a very comfortable hotel, we will come back again."

"Great location with a good atmosphere "

"The pub for dinner was lovely and the food portions were good. Hotel room was comfortable, pillows were a little tired. Very good power shower and a decent hairdryer. Good selection at breakfast and very tasty"