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"Clean, quiet, wonderful breakfast. Great service. Bar serves good food. Walkable to every where I want to go. "

"Great stay. Room lovely and staff welcoming and attentive "

"Beds were not the most comfortable "

"We will definitely stay again."

"Visited for our 32nd wedding anniversary and was not disappointed. Booked a classic double room but when we arrived were informed that they upgraded us to an executive room which was really large and immaculately prepared. We had use of the spa facilities if needed for additional cost but free use of the swimming pool, jacuzzi and sauna for 1 hour per day which made for a relaxing time after a long walk around York. Breakfast was really nice with a large choice of continental and cooked items. Our morning waitress, Millie, was extremely helpful with all of our requests especially with regard to help with the afternoon tea menu. "

"Lovely hotel and staff. Location is great - in a safe residential area and walkable into the town. Our courtyard room is a bit noisy from other guests’ bathrooms, backs onto a private resident’s garden. No window views unless you stand and can see into their garden(!). Overall, a very nice hotel, comfortable."

"Excellent hotel room number 229. Very modern. Gourmet restaurant - lovely food and could use our taste card. Superb location to walk the walls and for The Barbican. Small pool but only 2 of us so very relaxing. Check out noon but could park until end of the day."

"IBIS was closed so we were very kindly upgraded to the Grand for no extra cost and what an upgrade If you've booked while the ibis is being refurbished then definitely make sure you answer your phone to ensure the transfer goes through as you could miss it (call comes from leeds for some reason!)"

"Our stay was absolutely amazing. The hotel was amazing. No problems at all. The staff were were nice, friendly and very helpful. Will definitely be back."