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"Check out on the Hotels.com website says 12:00 noon check out but its 11:00 am, main carpets need cleaning and a little paint in the room wouldn't go a miss Toilet takes required to pump the flush. TV signal on and off. Would stay again even though a few minor points.also first time ever I've seen a insect trap in the room at the side of the Bed and I've travelled the world."

"LOVELY, PUB WAS GETTING VERY BUSY AT 6 O CLOCK TEA-TIME WHICH INDICATED HOW POPULAR IT IS. PRETTY OUTDOOR AREA WITH PLANTS AND FISH WAS BUZZING YET PEACEFUL FOR A FAMILY EVENING, THE ACCOMMODATION WAS SET IN THE GARDENS TO THE REAR OF THE PUB. MY BRICK BUILT B & B CHALET WAS WARM AND COMFORTABLE WITH ALL THAT I NEEDED, EVEN THE ALARM WAS PROVIDED BY THE NEXT DOOR COCKEREL ! I WAS TOLD OF RENOVATIONS TO BE DONE SOON. IN MY OPINION JUST A FEW ODD JOBS ARE NEEDED DUE TO CARELESS GUESTS. VERY...

"Easy check in at the bar and a friendly welcome. Car park was big enough to find a space at the rear. Room was clean and cosy, and I slept soundly. DIY breakfast in the room, though hot meals available for those planning a longer stay. Good, honest establishment and great value for money."

"Nikita was a very good host. Great full English and free parking."

"Staff were very accommodating room adequate but in need of a refurbishment "

"This hotel is very conveniently located right next to York Barbican. I had an event there so this hotel was a great choice. The staff were prompt and friendly, and explained everything well. The property is very secure with the gate locked and a code required to unlock and access the building. I felt very safe! Everyone staying at the hotel was considerate and quiet. I tried to keep as quiet as possible when returning, as my event didn’t end until 1am. I love that the property is also a pub,...

"Excellent pub rooms"

"Great stay, room was excellent and breakfast was good quality. Drinks in the bar where everyone was friendly and seating comfortable. Would recommend you stay here "

"All excellent "

"A nice break away for a few days in York. The hotel is very central right next to Bootham Bar. Room large, cleans and staff friendly and helpful. Breakfast was good and large portions. The only problem was no parking on site and having to park at a nearby carpark cost £34 per day !!"

"Fabulous location opposite the end of the Shambles and within easy walking distance of all of York’s attractions. Only one vegetarian option on the menu and limited selection of cask ales. There was no room cleaning for the 3 nights we stayed there - toilet rolls and drink replenishment had to be asked for downstairs. Cups were cardboard ‘to-go’ variety and there was no hairdryer. TV reception was ‘dodgy’. We spent most of our time out and about so didn’t have breakfast at the hotel as...