Located close to Shambles and York Minster, Hilton York provides dry cleaning/laundry services, car rentals on site, and a bar. In-room WiFi (surcharge) is available to all guests, along with a gym and a business center.
Other perks at this hotel include:
English breakfast (surcharge), self parking (surcharge), and an electric car charging station
Express check-out, smoke-free premises, and concierge services
A banquet hall, an elevator, and a ballroom
Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 131 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
Free infant beds, electric kettles, and daily housekeeping
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
Available in some public areas: WiFi (GBP 14.99)
Parking and transportation
Covered self parking on site (GBP 30.00 per day)
Limited onsite parking
Electric car charging station on site
Food and drink
English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 19.95 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Towers Restaurant
Things to do
Fitness center
Family friendly
Free cribs/infant beds
Conveniences
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Business services
Business center
Conference space (4331 square feet)
Meeting rooms - 8
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 19.95 per person
Fee for in-room wireless internet: GBP 14.99 (rates may vary)
Fee for in-room wired internet: GBP 14.99 (rates may vary)
Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
Covered self parking fee: GBP 30.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York
Frequently asked questions
Is Hilton York pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton York?
Self parking is available for GBP 30.00 per day. Limited spots are available.
What time is check-in at Hilton York?
Check-in start time: 4 PM; Check-in end time: midnight.
What time is check-out at Hilton York?
Check-out is at noon.
Where is Hilton York located?
Located in City Centre, this hotel is steps from Fairfax House and York City Walls. Shambles and York Minster are also within 15 minutes. York Station is 13 minutes by foot and York (QQY-York Train Station) is 13 minutes.
Hilton York Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Old fashioned and dirty room - long black hairs all over carpet and cobwebs hanging from ceiling and around window areas.
Dusty in several places. The room was poor.
The room was dirty and very old fashioned. We found several long black hairs on the carpet in our room that got tangled in our toes and long black hairs on the floor in the bathroom - disgusting!
There were lots of cobwebs hanging down in the corner of the ceilings around the window and lamp and dust all over the upright lamp.
The room was dirty and old fashioned - it needs a serious upgrade.
The area around our room was noisy and the room was stuffy so we couldn’t keep the window open.
Bed was like a brick and gave me and my finace back ache causing us to leave after just 1 night. Reception told us all beds are the same and theres nothing they could do couldemt even give us money back! So if tou want a good nights sleep dont bother. Also 2 cans of water and a small bottle of coke £10.50 daylight robbery
Nice hotel, good location, friendly staff, decent room and breakfast. My only issue was the price of the parking which at £30 per day extra seemed a bit expensive with no real alternative, however it was convenient so it is what it is. Would probably stay here again.
My partner had surprised me with birthday balloon and bottle of fizz in the room as requested which the staff were amazing with her request. Room was just what we wanted and made a comfortable stay
The hotel was in a great location close to the city centre. The bar and staff in the dining room were very helpful, friendly and made you feel welcome.
We were advised to arrive early to be sure valet parking was available which we did and we were successful. Unfortunately we then had to wait 5 hours for our room to be ready. Other than this we had a great 4 days.
Winslade
Stayed 2 nights in Aug 2024
4/10 Poor
Christy
13 August 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Room 226
Lamp broken- reported straight away but not fixed
Rail in bathroom (holding shower curtain) dodgy-screw loose
Hairs in bath
Shabby & needs updating
Room far too hot
Room far too small for family of 4
Bathroom small
Paid over £200 with parking and expect better room
while the staff were helpful at check in it was all so inefficient, could have been much smoother we felt...i guess just busy! room was tiny, AC control but NO functioning AC in our side of the building the other side had no AC at all....room cleaners knocked first at 0800!! on a two day stay!...