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"Clean, well equipped room and friendly helpful staff. Handy location on a busy route and room not affected by the traffic and still very quiet."

"superb service"

"We liked everything "

"Lovely as normal "

"Friendly staff in a city centre hotel. It was clean, good breakfast. I was happy with the room. The car park was right behind the hotel and took me a while to find it amongst other private car parks. The wifi was a touch tempermental at times. "

"The stay was fine for the one night stopover we needed. Comfortable bed and clean room. Unfortunately they don’t offer food in the evenings but not sure if that’s the case all the time. "

"We were very well looked after."

"We stayed in the family room which was very spacious, clean and had everything we needed. Staff were friendly and helpful. Had a lovely meal downstairs in the restaurant for dinner and breakfast the following morning. Breakfast was available at 7am which was perfect for us as we were intending to head out for an early hike. The location was also great for our hike and to the sites of Hadrian’s Wall. "

"We recently stayed at the North Lakes Hotel & Spa as a stopover on our journey from Scotland to England, and it was a fantastic experience. The hotel itself is beautiful, with a warm and welcoming atmosphere, and the family room was perfect for us. The children were thrilled to find named biscuits and their own welcome packs waiting on arrival – such a thoughtful touch! One of my personal highlights was the fresh milk machine just outside our room, which made bedtime bottles for the kids super easy. The room was spacious, tastefully decorated, and catered really well to our family’s needs. While the hotel was incredibly child-friendly overall, we did find the restaurant a bit tricky – it was lovely but hard to get a reservation, and it didn’t feel quite as geared towards families as the rest of the hotel. That said, we would absolutely return and highly recommend it for anyone travelling with children – it made our long journey so much more enjoyable and comfortable."