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"Excellent close to everything "

"Really helpful, friendly and welcoming staff. Amazing central location but very quiet. Lovely comfortable luxurious room and bathroom. "

"Stunning hotel, friendly staff team, couldnt do more to accommodate pur needs. Rooms spotless, everything catered for, luxury toiletries a bonus. Bed super comfy, will definitely return we loved our visit."

"Very lovely hotel and staff"

"Excellent hotel with spacious and comfortable rooms, located just steps from Liverpool’s main attractions."

"Everything you could ask for: absolutely great location, close to Liverpool Lime Station and walking distance to all major attractions. Staff was friendly and efficient, room was spotless."

"Great location, easy to drive to with access to own underground parking for £24. Opposite Liverpool Arena and a few minutes walk to Albert Dock. Lovely homely rooms, well equipped with sofa, kitchen & little extras little body lotion. Nice lounge area with free drinks/nibbles on Monday-Wednesday 6:30-7:30pm which was nice before our visit to the Arena. Buffet breakfast with a good choice of hot & cold food. We enjoyed our stay & it was great value for money. "

"Lovely hotel, reception staff were very welcoming and explained everything clearly. Decor of reception was gorgeous. Our room was on the ground floor. Classic room which was a comfortable size. Bathroom clean & well appointed with a great shower over the bath, having the controls away from the tap/shower end is very helpful. Lovely decor in the room although the small bed lights got in the way of the pillows. Hospitality tray well stocked but no fridge. I had a massage in the spa which was amazing, Megan was great. We enjoyed the pool area and the spa gardens. We had dinner in both restaurants. The Palm restaurant served a carvery on Sunday which was delicious although the service could have been better, we were left for long periods. The second night we dined in The Nelson, service was good and food was lovely. We had breakfast both days in house which was good with plenty of choice. This was a lovely stay, the hotel is in a beautiful setting which we enjoyed as the weather had been good."

"Staff make this hotel. From check-in, the executive lounge, the pool (booked a free slot) to the housekeeping. All lovely and genuinely friendly. Stayed in the White Star Suite, which had a great view and access to the lounge, one of the best lounge offerings with drinks and appitizers we've stayed in the UK. Also included some spirits served by the friendly host who you can tell loved his job looking after everyone. We will definitely return."