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"Good stay to visit Liverpool and the Xmas Markets. Easy nearby parking which is discounted, the multi story John Lewis car park is basically across the road. There was a que at check in, but they have self-service machined which we used, was easy and quick but does take the personal touch away. Room was a good size, clean and modern. Had what we needed with a complimentary water, tea/coffee. Good location for the city centre and docks area, did the job. "

"Perfect location for all of the tourist attractions. Excellent service from the hotel staff."

"Friendly staff, convenient location, clean comfortable room and corridors, good shower. "

"Great location for centre of Liverpool, basic room.only complaint is no kettle to make a brew in morning, but there is a greggs next door.Nice bed ,nice big towels.Curtains were ripped but overall nice little place.Bonus tou get discounted parking at Ncp carpark through hotel. "

"Low ambient lighting. Friendly cheerful staff from reception to the cleaners. Everyone, especially Danielle were really nice and customer friendly. Bar staff also very accommodating as there are no fridges in the room. They kindly provided an ice bucket with plenty of ice each time I asked. We (2) stayed for 5 nights and were given a really nice room for 4, to make our stay more pleasant. The jacuzzi bath was brilliant. Breakfast was included and was a mix of traditional full English and Continental with cereals. The smoked salmon was the best part but it wasnt available on the Thursday for some reason. However the hot buffet beakfast selection was plentiful. There was also orange, apple and cranberry juice available. As well as iced water. However on Thursday there was no ice in the water. They have a coffee machine which gave a decent seletion of coffees too. Bar has a pork scratchings oven too. I would highly recommend this hotel as it is really close to all the shops and the museum. There is air con in the rooms and an extra oil filled radiator. The hair dryer was in a bag in the wardrobe...took me ages to find it as I thought it was a laundry bag at first! The wardobe had a tendency of opening by itself too. Lots of mirrors in the room too. Being only 5 ft 2, I found the bathroom mirror a bit too high. The TV is fixed so you can't swivel it around on an angle like on a cruise. "

"Really good stay. Everywhere was clean warm and will certainly be back"

"Amazing stay! Great host / communication. Fabulous location "

"Fantastic hotel and excellent value for money. Lots of little extra thrown in to make that stay extra special "

"Stopped one night room 508 excellent room Hotel is next to Mathew street (Beatles street) all bars live entertainment shopping center is other side of hotel can’t get better location "