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"It is a lovely hotel and nice staff, just couple of staff in the spa need more training of how to deal with guests in a better way. Overall I recommend it."

"Great location, with a short walk to the beach and town. Our room was quiet and had a wonderful sea view. Plenty of nice seating areas around the hotel. Staff were very efficient, helpful and polite. The food was good quality with plenty of choices. "

"Comfortable stay. Property needs a bit of tlc Affordable prices amazing surprise of pool sauna too we stayed a extra week! Definitely recommend. "

"A traditional hotel close to the town centre. very clean comfortable beds .We went to watch a show at the pavilion came back at 10.30 the bar was shut,luckily we could go into the town centre to finish our evening."

"Nice and well presented"

"Nice pool and sauna. Good location central of bournemouth. Staff was excelllent, our first night the rooms air conditioning was broken and it was late when we got back so we just tried sleeping and figured we'd talk to member of staff about it the next day. We did just that and they changed our room for us. Downside is that they didnt clean the room on the third day despite us leaving the room fairly early, could be because of the room change though, so not sure. We did ring up for fresh new towels and they accommodated us with that at least."

"Very nice hotel and night porter will do drinks room service all nighy"

"This was my 3rd visit. The hotel is like home from home, it has a lovely atmosphere. The staff couldn't be more helpful, the building is old and they do a good job of keeping it clean. Nothing seems to be too much trouble. "

"Lovely staff. Very quiet room. Nice, hot shower."