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"Beautiful, staff great"

"Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly. "

"This hotel was close to the train station and the Main Street of Zermatt Would stay there again. "

"The hotel staff were excellent and this is a quiet place near the ski lift. "

"Beautiful hotel and very central. Close to both train stations "

"We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel. "

"An unbeatable view with Matterhorn day and night. Very spacious and comfort room. Nice staff. Location is a bit far from train station but it is acceptable as just walk along the Main Street of Zermatt for shopping."

"Location, location, location! The location of this hotel is unbeatable. Seriously it’s just right in front of the train station. You can wear your ski boots with your ski gears walk out from the hotel’s ski room directly to catch the train in 2 mins. It’s just like a ski-in/ski-out hotel to Zermatt. The free breakfast was good while dinner lack of choices. Overall, it’s an excellent hotel if you want to ski in Zermatt, but don’t want to stay in Zermatt town (No car allowed)."

"We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service. "