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"A great stay - slightly quirky but a welcome change from large “tour group” hotels. Fabulous views over the lake from your room. Great breakfast "

"The room was beautiful, the onsen tubs were gorgeous and there were so many options for tubs. The dinner buffet was the best I've had at a hotel. My only disappoinment was trying to buy gifts from the shop onsite. I didn't realize they close at 11am. So with my hands full of items, they informed me the shop was closing. They did not offer to check me out or direct me to a register, just out of the shop. So I put all my items away and walked out, but I really wanted those items!"

"Love everything about this resort! Can’t wait to visit again!"

"Nice LARGE hotel. We were there in the winter for the onsen. Many Chinese tourists. Buffet was good. The onsen large and nice to explore, albeit arcanish (some Roman influence 😛). Many pools to explore wide wide range in temperatures). Overall a good place to stay. The bus runs from the JR station to in front of the hotel, could be difficult with large luggage or get a taxi (about $15). One night ok. Maybe 2. "

"Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can! "

"Excellent services and environment "

"Great"

"Great place to stay! Easy access to different must-go places. The staff are extremely helpful and friendly. Except for the breakfast buffet which end at 9:30. When it says 9:30, it means that everyone needs to leave at that time. We were obviously not aware of that and kept working on what’s left in our plates when one man seemed like a manager came with a raised voice saying “Out, out!” Guess that’s the culture difference."

"Room is big and clean, just toilet too small for our room at 8th floor. Hotel is renovating, hope will have a bigger toilet in future. Breakfast and dinner buffet spread is good. No chance to try the onsen, hope will have a chance in future."