Find Hotel with a Concierge in BTDC

"Wonderful relaxing stay at the Laguna with my girls - beautiful facilities and all of the staff were incredibly welcoming and helpful. Would definitely come again!"

"ABSOLUTELY OUTSTANDING!! An amazing hotel, an unforgettable experience! This hotel has it all and we can’t wait to go back again. The staff are just remarkable and every single thing is catered for. In particular Yudi, Mita and Darma were on hand to make our stay exceptional. We paid the extra for The Level and it was completely worth it. Everything from sunglasses cleaned to cold towels on the private beach, afternoon tea and high end nibbles with cocktails were all included. It was definitely...

"Great"

"Excellent!"

"SUCH A GORGEOUS LOCATION!!! This is one of the most beautiful resorts I have ever seen. There is so much beautiful art, and lush greenery. It's so large and spacious, with a lovely waterfall pool and koi ponds throughout the property. Our room was SO BIG and had a private waterfall pool in the back. The staff here is second to none as well. It was my wife's birthday, and the staff (without prompting) came to the room with a cake and surprised my wife and sang her happy birthday. They...

"The resort is lovely. We stayed in a suite and there was confusion with checking in. There is a separate area for suites to check in which was not clear with the reservations. Our room was wonderful with a fabulous view. There is a very nice afternoon tea service, and a generous happy hour provided for guest staying in suites. The hotel was convenient to walk to an area with lots of restaurants. We enjoyed our stay here and would recommend it to others. "

"People are so polite and welcoming. Very safe and good area to explore specially for first timers. Special mention to the customer service front desk they take care of you."

"Great hotel with lovely staff, always plenty of room around the pool. Room was kept very clean."