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"Customer service was over the top amazing! "

"excellent spa, care"

"It's like staying in a historic temple or museum instead of just a hotel. So much cool stuff to see. Great pools, beach, and grounds."

"Great facilities, excellent food and service."

"We had the most wonderful time at the Conrad Nusa Dua. It was our first holiday with our 9 month old baby and we couldn’t have asked for a better experience. The room was spacious, set up with a comfortable cot and good quality ne"

"The staff was magnificent in welcoming us back to At Regis. Once again the buffet breakfast was a very special treat, with lobster omelette, Wagu steak and Foie gras. Freshly squeeze fruit juice on demand and also a wide range of other food on offer. The staff would also take the food to your table so you don’t have to wait around. Last time we visited St Regis, the also offered a complimentary afternoon tea, but on this occasion it was chargeable. However, the management kindly offered us one free day. The room we booked was supposed to be sea facing, but we wasn’t able to see the ocean. Over ground plantation and the distance from the room to the ocean was quite a different away. Again the management gave us a discount on the room. Overall we really enjoyed coming back to the St Regis."

"Great facilities. Pool view rooms were very nice. Staff were so friendly and welcoming. The pool area is highlight and focal point of the place. You could spend all day laying around if you wanted to. Gym and day spa were really good too. Best massage I've ever had at the day spa. I didn't want to leave. "

"great property"

"We loved our stay at Truntum. Good hotel in central area. We've stayed here many times previously when it was Grand Inna Kuta.This time we stayed in cheap budget room, however couldn't fault the service or cleanliness. Staff very friendly & helpful! Special mention of Andi - bell boy at front desk, extremely helpful & friendly!"