Find Hotel with a Concierge in Altstadt Hamburg

"Not a bad location. Close to a lot of things for inner city. Was disappointed that the pool and spa were not stated closed on the website. Still waiting to see if I was charged for upgrades that seems to not go with anything that we recieved. Maybe just a misunderstanding when we checked in. The breakfast served was great. Room service menu was slacking though. All and all a good stay."

"Comfortable though not cozy and too corporate style for my taste - has full kitchen. Hotel staff to guest ratio seemed high in the maintenance (had to call for electrical problem) and front desk, but fewer staff in the cafe where the better tables were slow to clear (maybe due to Covid?). "

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"Hotel location was great and it was quite comfortable. Easy access to everything and walkable distance to the Rathaus area. My only issue was that the fridge didn't work and it was also set up to only be able to fit their bottles, and not your own items that needed refrigeration. "

"Beautiful hotel, staff pleasant and helpful and a great location. Definitely recommend"