Hotel with a Concierge in Germany from SAR 267

"It was horrible we checked in and they gave us a handicapped room which we did not order they said it’s with a better view wand it was with 2 single beds even though we ordered a king bed so I told them to change it and they said we have to check out the next day wait until 3pm if we wanted to change the room , the did not clean good the indoor pool and the sauna were cold the room service never answered and when we asked for 3 forks they charged us for 6 euro charge "

"Beautiful hotel, right next to Berlin HBF. Quiet , modern room. Great view of the Cube and the Bundestag. Spa was terrific."

"Everything was good"

"Unbelievable. Staff, food, service and location was incredible. But for me, the staff made my stay memorable. Every single member of staff was outstanding. "

"This is the second time we have stayed at the Westin Grand, and it did not disappoint. Its convenient location to so many of Berlin’s major attractions, makes it a perfect hotel. The history of the hotel, added another dimension to our stay in Berlin. All the staff we had contact with were friendly and helpful, including reception, housekeeping and hospitality. The rooms were large, bright and well appointed. Overall it was a wonderful experience staying at the Weston Grande. Highly recommend. "

"Great location and new property "

"Stayed here for the Christmas Markets and sight seeing. Definitely recommend. Lovely large suite room, two bathrooms and lots of closets to put clothes away for the week. Breakfast was great, staff friendly and good location."

"Great hotel with large rooms and comfortable beds directly next to a tram and S-bahn station."