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"The young lady at the front desk seemed miserable and unapproachable. Luis, was great! He worked the breakfast shift on Christmas Eve. The suite I stayed in was very dated. The suite was not cleaned upon my arrival. Arm chair, sofa and coffee table was stained, dirty and old. I had to buy 3 Glade air fresheners to get rid of old smells. I did have a good time here but that front desk worker as I mentioned above was not helpful and needs to be retrained . "

"A quiet escape"

"We recently returned to San Francisco for a week hoping to land a view, a location near historic Jackson Square, the Ferry building, and the Embarcadero; and walkability to the water, Chinatown and North Beach, and other shops and restaurants. This corner two bedroom penthouse in the very cool East Cut area checked all those boxes and more. With floor to ceiling windows, and spare but very clean decor, we awoke to the Salesforce Tower gleaming golden out one window and went to sleep with the Bay...