Find 5 Star Hotels in Petulu from SAR 101

"Nice and friendly staff. Breakfast very slow service maybe due to number of guests .. management should better prepare to handle demand. Overall experience good."

"Absolutely beautiful property with huge lush gardens, nicely appointed rooms, very quiet and hospitable. Staff is smiling, polite, always ready to assist and very efficient.. the hotel and its sister hotel Andaz have fantastic food to offer from Indonesian (Omang Omang which also hosted the delicious and huge buffet breakfast) to Italian ( pizzaria) to fresh seafood (The fisherman’s club @ Andaz). NYE event was a blast. Can’t name all the staff individually but they all participated to make our stay memorable..we however need to mention Eka a great spa therapist!"

"Amazing staff. Great outside area. Good location"

"We had a very relaxing 5 night stay over new years. Staff very friendly, daily morning and night room service was lovely. Gardens and grounds are beautiful and extremely well maintained. We didn’t opt to pay extra for breakfast in their restaurant as there are so many options around Ubud. Located in a great areas close to everything. Although overcast and rainy most days of our stay we still utilised the pools, pool bar staff very attentive. Overall would highly recommend Alaya!"

"Very helpful and considerate staff. Always trying to help more and more. Service with a smile. Genuinely concerned and Sincere."

"Second time saying at this property 12 months… Staff are fabulous and incredibly welcoming. The hotel is clean fresh and maintain daily."

"Lovely hotel in a natural surroundings and exceptional service and courteous staff"

"Excellent, already planning another stay next year."

"The staff were extremely kind and hospitable, they really made our stay comfortable and easy. Our villa was so beautiful and we loved the private plunge pool and outdoor shower. The grounds are beautiful and very organic, truly felt like we were in Bali. Thank you for a wonderful stay."