Find 5 Star Hotels in Guali from SAR 224

"I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again."

"It is a good and very new hotel"

"Great place to stay. Great location too. Will revisit if I travel to Hangzhou"

"Extemely helpful and pleasant service. Nice restarant serving western and asian food. Good value"

"friendly services "

"Great"

"Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year."

"good, but the food (breakfast) is not good, you should to improve it"

"The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended."

"Nice surroundings but the villa is very cold in winter. We stayed a night in the winter. The villa was extremely cold. We called the front desk; a technician came to check and admit AC is not strong enough and would get a heater for us. But the heater never came and we had to call front desk again for a quilt. Avoid the villas in winters."

"Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder. "