Find 4 Star Hotels in West Hertel, NY from SAR 335

"Great time"

"Checked in around 3:30PM. Was told my room was not ready to come back later to check in or I could get a double queen. Kept insisting on it. I booked 2 weeks in advance and would not accept. Somehow they just happen to have a King room available for my check in after my constant refusal! Ive stayed at this property many times amd this was unacceptable. "

"It was great!"

"Such a lovely place. The staff were kind and very professional. We will definitely be back!"

"Our stay was good to average experience. The room was clean and comfortable enough but lacked simple things like no door holder to bring luggage in and out and the carpet tiles outside in the hall were coming up and missing . Not a deal breaker but not something I'd expect for a room at that cost. Overall it was not a bad experience but I would probably forgo staying here for something cheaper and just as good of quality."

"We have stayed at the hotel often and are never disappointed. And the warm cookies at check-in are amazing!"

"The hotel was clean , chic and modern. The property appeared to be brand new . The location was not central to attractions and restaurants. The staff was friendly. The Steele restaurant has good cocktails and appetizers. Emily at the restaurant/bar is so nice and friendly. Try the pineapple upside down cocktail and blue berry lemon drop . The cold cauliflower is so good . The rooms are spacious, clean and comfortable. "

"Fantastic stay! Hotel staff were wonderful and so accommodating. Rooms were spacious, well appointed and very clean. Will definitely come back!"