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"Excelentes cuartos, facilidades y atención del staff. Muy buen desayuno. Una estadía muy agradable"

"NA"

"Had a inconvenience with check in, the room that I had reserved was not available, but on the second day I was move to the right room. But it took two days for the correction. The night of the check in after traveling over 10 hours to arrive at Bogota not only the inconvenience of not having the right room available I was awaken at 11:45 PM by the front desk to come down to the lobby to go over the room bill that I was over charge for the room tax. Their mistake! I suggested that we can fix that in the morning but I was told to come down immediately other the overpayment would take months to fix? The front desk can use better tactics when dealing with customers, the reason for my flight to Bogota was to attend a funeral in the morning, that was my priority not to be waken near midnight to fix a error by the front desk. Other wise the hotel and the rest of the staff was great particularly the housekeeper crew. "

"Modern and spacious room!! love it"

"Excellent service from the night and morning shifts. The breakfast was delicious and the rooms were very clean and modern. TV signal was bad and they did not have Netflix or other apps."

"The price and the value are unbeatable. The property is located close to everything and the service is outstanding."

"The saff is great "

"The staff were super nice and helpful with my needs. The property is very nice and clean. The room is comfortable and has WiFi access in the unit, and room service. Downstairs there’s a restaurant with good food. Overall I really liked to stay at Sonesta Hotel, and would stay again."

"Muy amabkes todos"