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Lancaster House

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

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Photo gallery for Lancaster House

Lobby
Outdoor spa tub
Exterior detail
Junior Suite, 1 Bedroom | View from room
Piano bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Kitchen
  • Pet friendly
  • Parking available
The current price is SAR 195
SAR 195 total
10 May - 11 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down comforters, pillowtop beds, minibar, in-room safe

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Mini-fridge
  • 84 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Mini-fridge
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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18 May - 19 May
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About the neighborhood

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

What's nearby

  • Unicentro Bogotá - 4 min drive - 2.4 km
  • Hacienda Santa Barbara Mall - 5 min drive - 3.6 km
  • 93 Park - 5 min drive - 4.2 km
  • Andino Shopping Center - 7 min drive - 5.6 km
  • Virrey Park - 7 min drive - 7.0 km

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 36 min drive

Restaurants

  • ‪Combo Express Donde Lucho - ‬10 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Boru - ‬9 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Upscale family-friendly hotel near Virrey Park
Located close to La Castellana National Theater and World Trade Center, Lancaster House provides a terrace, a garden, and a library. Indulge in a massage, a facial, and Ayurvedic treatments at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, luggage storage, and multilingual staff
  • A 24-hour front desk, 7 meeting rooms, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 55 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Highchairs, free infant beds, and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 100-cm HDTVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas, and kitchens

Languages

English, French, Hebrew, Hungarian, Spanish

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Exterior

Hemma Bogotá Country Luxury Suites Hotel

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  • Kitchen
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 198 reviews
The price is SAR 183
SAR 183 total
10 May - 11 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • Highchair
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (646 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 65
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Is Lancaster House pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Lancaster House?

Self parking is available for USD 5 per night.

What time is check-in at Lancaster House?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM–1:00 PM.

What time is check-out at Lancaster House?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Lancaster House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Lancaster House located?

This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 mi (5 km). Estación Usaquén Station is 28 minutes by foot.

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Lancaster House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
The location is excellent, the staff is very friendly and the buffet breakfast was the best!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and attentive staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for a couples of days, breakfast was good and staff is very professional. Recommended.
Stayed 9 nights in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's a very well-located hotel in the city. The suite is large and the bed is very comfortable. Most of the staff are very friendly, except for some waiters and security, who aren't very friendly
Stayed 11 nights in Apr 2025

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and the value are unbeatable. The property is located close to everything and the service is outstanding.
Stayed 4 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
Although it is older construction and deco, suites are spacious and very comfortable. Quality and variety of breakfast buffett is excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay I will for sure stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Good place close by malls and transportation Breakfast was good personal pleasant
Stayed 3 nights in Jan 2025

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Jan 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cheap and walkable.
Stayed 3 nights in Jan 2025

6/10 Okay

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and breakfast service are good. I was frustrated that in two different days I had no hot water.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attention of the employees is excellent.
Stayed 4 nights in Feb 2025

4/10 Poor

sara

Liked: Cleanliness, staff & service
What is unique about the place is that there is no airconditioning. And you hear everybody and everything. Is like having your bed in the lobby
Stayed 9 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent value for money proposition. The only thing is that the hot water is just look warm and you have to let it run for a long time. I wish they had better hot water.
Stayed 3 nights in Feb 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shaofeng

Liked: Staff & service, property conditions & facilities
geat hotel
Stayed 6 nights in Jul 2024

8/10 Good

Lou-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved the stay Staff are nice, friendy and kind
Stayed 7 nights in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing just out of town but I loved it, breakfast great
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large patio and helpful and professional staff. I wopuld definately stay here again.
Stayed 28 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were excellent, especially Javier. I enjoyed the jacuzzi option they offered.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel they have a excellent service and very reasonable rates
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are very spacious, clean and comfortable. The service is outstanding. The location is really convenient.
Stayed 8 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 4 nights in Aug 2024