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"Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend."

"This is a really good hotel. The staff is lovely and very helpful. Rooms are comfortable and very clean. We had a challenge working the tv and the safe in the room didn’t work, but in spite of that we would stay here again. The restaurant in the hotel is excellent!"

"Todo el servicio súper bueno y la atención también excelente "

"Nice hotel with a pool and restarant. Not close enough to walking so used taxi. Very nice tour of the Grajalva river canyon and Chiapas de Chorzo with Alfredo who has a booth in the lobby and also provides taxi service."

"The hotel is very conveniently located in the very center of the city. There are many shops and cafes around. The staff is very attentive and responsive to all customer requests, I will definitely come again."

"Great location "

"It was a pleasure to stay at the Hotel Villa Mercedes. It was clean, quiet, and comfortable—a wonderful restaurant on the premises where we enjoyed dinner and breakfast accompanied by excellent service. The hotel staff was great, although they were unaware of Expedia's VIP access - in any case, they were friendly & accommodating and offered us free drinks. We plan to stay here again."

"Great service with quick and easy check in. Peaceful and very great and comfortable stay"

"This is one of our favorite hotels! Convenient, relaxing and very clean."