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"Excellent service"

"Great hotel and excellent staff! The only drawback is the location, which is a bit far from the MRT stations. Good thing there is a taxi stand in the front. Love the pool and spa and look forward to my next stay. "

"Hotel situated at prime location for shopping and dining. Walkable and close to metro stations. Staff were professional, polite, recognized & greeted me whenever I came back to the hotel. My room was clean, quiet and elegant. When I visited in December 2024 - hotel seemed not to have centralized heating. I had to request for extra blanket unfortunately it did not keep me warm. I had to request heater for my room when i was sleeping. All my years of travel from Canada - this is the very time I felt cold staying at a hotel. Otherwise, I had a lovely stay."

"Very nice place to stay! It has everything you need, with 24/7 front desk available. And the hotel is near the Taipei Bus station just 5min car ride, which is convenient if you take the 1819 Taipei bus for airport transport. "

"The front desk staff are very friendly and ready to help us at the all time. It's very close to MRT station and airport. "

"Comfortable, spacious and clean! Staff were very friendly and nice as well. Breakfast was good, with the coffee machine operating all day (exactly what I needed). Location was accessible, very near to the bus stop, however bus intervals could be pretty long so do make sure to check the bus timings!"

"incredible service!! made us feel very welcome! 谢谢你们在欢迎我们台北市！"

"Well trained staff that provides 5-star customer service. Had to change rooms due to a strong foul odor. "

"Great hotel. The staff is amazing- helping with anything you need. The breakfast was good and with many variations. The launge was simple. A famous pineapple cookie is located in the hotel. "