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"Lovely hotel, friendly and helpful staff. Only a 5 minute walk to the scramble crossing. Would stay here again"

"We have stayed at the Cerulean multiple times now and have always had a wonderful experience. The hotel is beautiful and the service is excellent. There are many wonderful restaurant options in the hotel, the location is very convenient but is situated close to but far enough away from the very busy Shibuya station area. Convenient to walk to the station and the bustling Dogenzaka area. We love this hotel and plan to continue staying there on future trips to Tokyo!"

"The first time when we checked in the room given was very modern and appealing. However a week later when we checked in again the room assigned was on the 9th floor and to our surprise it didn’t feel as it the same hotel as before. The room was very small with old furniture, bathroom was very old fashioned even the paint on the walls looked ages old. So shocked to see the difference between the floors and the rooms in the same hotel. "

"Will come back again "

"Great "

"Great location for rail services. Tenkubashi station is right outside the hotel serving the Tokyo monorail and Keikyu line. This station will also get you to terminals 1 to 3 at Haneda. The staff were great who was willing to help me despite arriving at 2am. Room was clean and fairly spacious and the breakfast the following morning has a good choice. Hotel also has a coin op (or IC card) self service laundry which I found helpful considering I was in another country without doing my laundry for a week. Great first experience."

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"Great hotel in the shibuya stream building. Conveniently located to access multiple entrances to the station. Lots of dining and shopping options nearby. Staff spoke English and were friendly. Don’t forget the daily free happy hour drink!"

"Great hotel, great food and conveniently located fro the HND airport. "