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"Fairly quiet end Mid April. Couldn’t figure out where the light switch for one of the lights and staff isn’t always around even during the day so it’s a bit tricky to get help. Almost everything is self served which is great but if you need help then it gets a bit tedious. Facilities are great and the location is also very convenient. Quiet, clean, and spacious. I was on the fourth floor and there was no escalator. Fortunately I travelled pretty light. If you are disabled or has lots of luggage...

"Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay."

"Generally good. Food was ok but not great, frozen veggies used. Bath was small."

"Wow wow wow wow. Magical experience. Giving it highest recommendation possible. "

"The place was very cozy and my daughter and I loved it "

"This was my first ryokan visit so take what I say with a grain of salt. First, the staff was very accommodating and nice. Their English was limited but they went out of their way to make sure we were welcome including coming to our room to show us how to set up our futon. Dinner was amazing with so many items. Here again, the staff took their time to show us the items. The room was also very nice and authentic - the floor was covered by tatami mats and we slept on futons which were very...

"We Americans stayed here for 2 nights. Highly recommended. Great cultural experience for those looking for an authentic ryokan in an older style building with communal bathing facilities. Japanese breakfast was really fun but I had little idea what I was eating. Go with an open mind! I was glad there were a couple of very helpful staff who spoke some English. Otherwise, it looked like all local Japanese guests there!"

"The hotel is up a steep sloping street and in a quiet area. It has a traditional feel and the cafe is really nice and the hot springs, however there is no view, unless you pay for the private baths upstairs. The whole place could use a bit of a facelift, but more of an issue was the lack of service and the quality of the food, particularly dinner. We arrived too late for the 6:30 seating and was given the 7:00 p.m. seating. Clearly the appetizer box had been sitting out for a long time and...