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"雖然服務人員有些不熟練，但是每位服務人員都表現了非常熱忱的態度，很棒的感覺。 餐飲非常棒，尤其是中式晚餐，食器，擺盤，料理精彩美味，米其林等級的水準，超讚👍！"

"Simply beautiful and a well trained staff"

"Nice hotel and good services. "

"Very comfortable room with a large balcony. Very best view of the lake. Both breakfast and dinner were delicious. All staff are very polite and friendly. It was one of the best experiences our family ever enjoyed."

"Sitting right on the Sun Moon Lake, so beautiful. The staff were extremely helpful. Their Christmas celebration was a very pleasant surprise. Highly recommend."

"Owner’s mother gave us a warm and homecoming feel and was very helpful during our stay. Definitely I will stay again if I come back to Sun Moon Lake next time."

"The deluxe quadruple room, with lake view, is spacious and clean. The bathroom is fitted with Japanese toilet with bidet functions, adjustable settings for water pressure and a heated seat. There is a bathtub and a separate shower beside it. There is a balcony that offers great view of the lake. The room exceeded my expectations. For breakfast buffet, it’s just a 1-minute walk to the Richforest hotel nearby. The spread of the breakfast buffet was decent and service was good. Overall, it was an enjoyable stay."

"The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,"