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"The service is outstanding! Every service man/woman was well trained and attentive to our needs including the ones in the lobby and the ones in the lounge. We arrived early in the morning and we had to wait in the lounge before we can check in to our room. They served us tea at a table with a beautiful window view. Also, our room was ready in no time. This hotel has demonstrated an outstanding customer service throughout the 4 nights of our stay. We will definitely return again. "

"My Taiwan didn’t start off too hot. First the landing was delayed then I got into with immigration. I was staying at the hotel because of a long layover, maybe the airport should build an onsite hotel so layovers wouldn’t have to deal with immigration. After a few rude taxi drivers and airport security guards I had it with Taiwan, I wouldn’t want to come here for tourism with everyone being so rude. I got to the hotel after midnight then she was there, receptionist “Beny” she was so nice and so sweet. Her English was almost perfect. She didn’t know the struggles I went through at the airport but her nice demeanor was a breath of fresh air. Thank you Beny, I wish I could’ve met more people like you in Taiwan."

"The staff at this hotel is fantastic. They were incredibly helpful and eager to assist us. "

"Good"

"We liked the service and friendly staff. "

"Top class hotel. Unfortunately they had a water leak when we checked in that caused the elevators to malfunction. The staff went out of their way to limit the inconvenience as much as they could."

"This is the 2nd time I stay in this hotel, very convenient location, friendly staffs and clean facilities. Highly recommended. "

"I am happy staying there. Recommend it."

"Very modern and unique "