Find all hotels by Shangri-La Hotels and Resorts in Xihu from SAR 535

"I like that they allowed late checkout."

"For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options. "

"Great view of Westlake "

"The innkeeper is an exceptionally warm, thoughtful, and detail-oriented person. Not only does he genuinely care about guests' stay experiences, but he also expresses sincere gratitude and future anticipation upon their departure, demonstrating his deep value for interpersonal connections and respect for guests."

"Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past."

"One of the best hotels in China! We definitely will return."

"friendly services "

"Good"

"Hotel was extremely homely and welcoming, just as the staff and owner were. We wanted to stay somewhere outside of town to get an experience closer to “locals”, and this hotel did not disappoint. Everything was clean, and I got a better night’s sleep here than our last stop in a big hotel. It’s so cosy, and the breakfast also deserves a mention; very healthy and tasty. Thank you so much for making our stay so memorable! "