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"Wonderful hotel in a Thomas tank engine room, very clean and staff are lovely and helpful "

"My recent stay at Ph - The room was clean, and the bed was comfortable—no complaints. The staff were generally good and helpful. One of the male staff members was exceptionally kind and provided genuine assistance, which I really appreciated. I didn’t catch his name, but he was on the night shift on 12th March and 19th March. Overall, I had a great experience and would happily stay again. P.S. Just a small piece of feedback: Having handwash in the kitchen would be much appreciated."

"Booked several hours before turning up. Room upgraded to Superior, which was really comfortable having spent many hours traveling through the week."

"Staff especially David really went out his way to make our stay as comfortable as he possibly could .. really polite professional and a real asset to your team "

"Very clean and good price with breakfast included "

"Excellent, cant recommend enough. Recovered a disappointing experience with another Hotel, the bar staff were great and the rooms were clean. Excellent"

"Checkin was smooth Deposit refunded next working day Centrally located among everything "

"Very cosy and clean rooms, close to city centre and easy access to train/busses. Fantastic reception staff, very helpful and friendly, making guests feel comfortable and valued. Highly recommended "

"Very comfortable with helpful friendly and polite staff"