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"Everything was great"

"Wonderful staff and great room! They even threw in a complimentary breakfast and free room upgrade as we were only staying one night. "

"Nice hotel. Perfect area. I wish they had a swimming pool :) otherwise, very good place to stay"

"Very nice customer service."

"The front door men were very very friendly. Front desk was very nice. Room was very clean, great view. "

"Staff were quick to check me in. The building has a lot of character and charm. Firm beds. The tube is two minutes away. "

"I requested a quiet room, 2 nd night not so quiet, but reported to reception and they sorted it out in under a quarter of an hour thank you "

"This is the 3rd time I’ve stayed here and I think it’s a great find in central London. Staff are always super friendly, rooms are consistent in their comfort and amenities. Location is spot on. Clearly they work hard to provide a great experience for the price. Genuinely impressed! "

"Friendly staff, clean rooms and other public areas. We used the swimming pool and sauna with no issues. My only negative would be the lack of sinage for the stairs from the upper floors (rooms). Lifts seem to take forever and locating the stairs wasnt as easy as it should be."