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"Very pleasant stay, nice and quiet location, great beds and comfortable "

"The staff are kind and we really enjoyed our stay. The spa staff were great and totally a break that we needed and we will be coming again"

"This hotel was acceptable for the price, it is very tired looking and dated, the breakfast was good with a choice of cereals, fresh fruit salad, natural yogurt, toast, fresh coffee, tea, orange juice, full English, croissants, ham and cheese baguette. We didn’t try the food at other meal times. There was a full bar which was reasonably priced. Lift to all floors. The staff we interacted with were friendly and helpful, especially the waitress at breakfast, unfortunately I don’t recall her name but she was the small one with glasses, she was always welcoming and very helpful."

"Excellent service, food was ok, hotel was very clean ,and comfortable except for being woken by fire alarm ."

"Clean and basic rooms at a good price."

"Lovely stay with welcoming staff. Everyone I spoke to was warm and inviting and helpful. I recommend! Comfortable, clean, serviced. Communication and service top notch!"

"We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍"

"Great hotel I would recommend this hotel to anybody "

"Great stay, excellent position for Stansted."