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"We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍"

"Great stay, excellent position for Stansted."

"Very clean comfortable room, staff are lovely and very accommodating. breakfast was included in our stay and was excellent, with a great selection available for all tastes. Will definitely book again. "

"Went for an executive room, which was big but dated and needed a new carpet it was great. Best of all was the shower which was perfect 👌 "

"Always love staying here especially lakeside room"

"Lovely stay. Welcoming check-in. Really nice room and toiletries. Great view of the Bridge and not far from Bluewater. The pool looked nice and the gym was good, clean. "

"The staff was accommodating and kind."

"Very good "

"Recently stayed at this lovely hotel, great location, cannot fault it at all, they did run out of Guinness in the bar though for the 3 day period I was there but that’s not a problem. Highly recommend and definitely stay there again "