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"Great stay. Initially we had a dirty bath upon arrival however after staff trying to clean it theg couldnt get the marks off. They offered us a free upgrade. Wenloved thebroo. And servoxe. The food was good to. We had a carvery and a breakfast. The hotplate was quite small but the hotel did not seem that busy at the time. There was an initial wait as we arrived at checkin time 1500 and others had to wait as well for rooms to be finihsed cleaning. No one checked in till 1600. This mildly inconvenient as we went to have our carvery. I put this down to being a bank holiday weekend on a sunday and not having staff in. "

"Always exceptional, downside new policy, you cannot open the windows anymore, fresh air in the room is always a plus for me."

"Best Holiday Inn Express we have stayed at, room lovely, spacious and bed comfortable. Breakfast included was really good, choice of cooked and continental. Thanks for the hospitality "

"Asked reception for a bath, so they changed our room straight away "

"Had a lovely stay here. The room was clean and comfortable, the staff were friendly and helpful, and the location was convenient. Great value for the price—would definitely stay again! "

"Amazing location to the parking and gunwharf quays outlet. Breakfast had good choice of items. Brilliant parking charges, free for first 24hrs, and then £2 for every day after. Air conditioning was not working, although this didn't affect us as it was pretty cold this bank holiday weekend anyways. Overall comfy and brilliant stay!"

"Beautiful place to stay The spa is absolutely amazing ! Thank you"

"lovely and quiet - garden could do with a weeding"

"Excellent reception service check in communication brilliant via WhatsApp prior to arrival very clean room would definitely recommend staying here."