Search Aparthotels in West Lake Hills

"Good, fridge needs an upgrade makes a hell of a sound"

"Very nice one bedroom apartment with washer and dryer. Perfect location and free coffee in the lobby! "

"This property overall is excellent pool area and amenities are very nice. We have requested a unit on the second floor, but received one on the third floor. In addition the unit was to have a queen size bed and I’m quite sure it was really a double which made it a little uncomfortable for a couple. The unit also did not have a hairdryer and when I tried to report it, the communication was very poor and I never received a hairdryer."

"very professional and clear communication."

"Cute lil chipotle apartment in a great area close to downtown and walking distance to cute shops and restaurants. The furniture is your standard mdf so it has a few chips in it. Also there’s like a rubber lining on the mattress and pillows that made them hot to sleep on. And the a/c shuts itself off every 4 hours. Not like when it reaches temp, but like OFF off. Still for the price point it’s great. "

"The point of contact was great for the most part until I asked to remedy the situation or a partial refund. We had to leave the night we got there (booked for 2 nights). Tack strips were exposed through the carpet, a bunch of mold in one bathroom, and a used bandaid on the bed which my baby got ahold of before I noticed it. This trip was in September and in December I was finally told they would not refund me nor give me a partial refund for the night I wasn't there. I waited to see if they...

"Apartment was very nice and well kept"

"Everything was awesome, we loved it"

"The unit was immaculate and comfortable and the location worked well for us. Using the app however was challenging making access to the property frustrating. "

"if you dont have a car, this property might not be for you. But if you dont mind taking longer uber/lyft trips then it'll be also ok. Also, if you can't walk up stairs or lift your luggage, be advised, there is no elevator. I stayed on the 3rd floor but i believe they have 1st floor and 2nd floor units too. so you will have to make a request. also, there is no walkable stores / restaurant to visit. hence rental car or uber is required. one night, i had to order ubereats and no issues. This...

"My child buss her head open and was told we cant help you "