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"JUST GREAT!!!"

"Great"

"It was amazing!"

"So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained."

"Nice all inclusive hotel. Food was plentiful but unimaginative. Staff were very good but they do not explain the different levels of all inclusive covered depending on the colour of the wristband."

"Loved the hotel. Great room, friendly staff, super service, no complaints."

"Amazing stuff, amazing food, amazing location of the beach. Heated pools we are a family of five and my children loved it. Animations team was an energetic the staff around the hotel were lovely. We want to return one day "

"Here's a revised version of your review: --- I’m not sure where to begin, as this place truly exceeded all expectations. From start to finish, it was an unforgettable experience. The resort is incredibly fun and well-maintained, offering a wide variety of pools, water slides, and activities for both kids and adults. My wife and I, along with our children, were never bored! The food was consistently excellent, with diverse dining options that catered to all tastes. One of the standout features of this place is its exceptional customer service. It’s clear that the staff is highly trained to provide top-notch hospitality, but a few individuals went above and beyond, making our stay even more memorable. I’d like to extend a special thank you to: 1. **Mr. S El-Shahat**, the pool slide attendant, whose kindness and attentiveness to my daughter were truly outstanding. Your care made all the difference—thank you! 2. **Gamal**, the bartender near the 4 Corners restaurant. Your warm, friendly attitude and engaging conversations made every visit to the bar a pleasure. We looked forward to running into you each time! In summary, this resort is one we will always remember and will undoubtedly return to in the future."

"Good value for price"