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"Lovely hotel with great staff service. Lovely food for breakfast and in the Italian restaurant. Staff were exceptionally helpful Only downside was pool undergoing renovations so closed but I suppose this is a big positive for the future "

"Nice Staff, good food, amazing heated pools and water slides by the beach"

"JUST GREAT!!!"

"Great"

"Amazing place, great value for the money and amazing service from the staff. we booked an all-inclusive package and the food was amazing. with ala-cart restaurants with table-service and 5 course menu to choose from all included... beach and snorkeling was first rate."

"It was amazing!"

"Loved my stay there, wasn't a big fan of people trying to sell you one experience or the other. But the views were amazing, the food was really good"

"So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained."

"Fun"