2/10 Terrible
Awad
23 December 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved a golf house suite at this hotel, they gave us a room in the first floor does not have any any view to the golf and has no no privacy at all, in the path of walkway. According to the hotel website description to this room, should have a tub with jets , we only have shower. For that we put all the blackouts curtains all the time other wise you are sleeping on the street. We were living in a darkness the entire stay. On the top of that the front disk staff made us feel we selected the lowest and cheapest room and for that the the room they gave us is the worst.
The priority of this hotel to give their guests who book directly through them the best and who booked through Expedia is whatever left. Horrible front disk staff and horrible treatment. We always book our all trips through Expedia, no more we will try to book through the hotel directly to be treated right.
Awad
Stayed 2 nights in Dec 2024