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"Convenient to the shops etc and they added a new bar and restaurant to it."

"This was our first time staying in a Mercure. The location was ideal for us, close to the centre but not too busy and more reasonable price. The lounge and bar downstairs was lovely. Nice Christmas decorations too. Check in was easy and efficient. Room was great, very clean, everything we needed. The layout, tv and bathroom felt more modern and slightly more high end compared to a Premier Inn. We will definitely stay at a Mercure again!"

"Very friendly staff and room is nicely built and clean. "

"Previously stayed here and it’s on our ‘go to’ list for when we need to be in the area for work or visiting friends and family who live in the area and stretching down to Highbridge, so it’s convenient being next to the M5. As always, warm welcome from reception, hotel looks and smells fresh and clean, hotel room clean and some deep cleaning over a quiet period would bring it to sparkling. Bed lovely and firm, bedding crisp and good quality and good pillows. The service area is behind the hotel with Waitrose, Burger King, KFC and WH Smith plus Starbucks. Handy to pop to on the odd occasion. Not a luxury ‘away’ break but a very comfortable and pleasant ‘need to’ break. We opt for room 31 where possible as it has an easy accessible bath and space to move around the bed ……. Helps with my mobility issues; which are not severe but it makes things pleasant for me. Will be staying here again in future without doubt. "

"Great location and relaxing and comfortable stay"

"The room was perfect for an overnight stay in the city. Check in easy room clean and had everything we needed. Would recommend! "

"Everything was excellent"

"We checked in on time. The hotel looked after our luggage before check in & after we'd checked out. The room was clean and warm. The staff here were absolutely fantastic and the service from everyone was excellent. We would definitely stay here again."

"Exceptional service from Richard, the Duty Manager."