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"Really friendly staff, clean and comfortable "

"Staff very friendly and professional. "

"Great for a stopover to visit family in Bristol. Easy check in and room has everything. Very good electric vehicle charge. Got bus into centre of Bristol and back which was easy"

"Very friendly staff and were very helpful "

"Honestly the most enjoyable hotel stay in a long while. The hotel itself is great but the staff and the level of service is what makes this place stand head and shoulders above others. ALL of the staff from reception, to restaurant to the engineer who came to week our air con controls were just lovely and so efficient. I can’t speak highly enough of them. Thank you"

"Really late check in, Joll duty manager was brilliant "

"Atmosphere "

"Easy access to where i needed to go helpful friendly staff nice room"

"This might just be the best hotel I've ever stayed in. I came straight from work, upon my arrival to reception, the receptionist (Amelie/Amelia?) could not have been more welcoming. As I was checking in, I was offered a complimentary drink which was lovely. I was then offered to sign up to the free members club which I did and immediately got a free room upgrade and 2 mini bottles of Prosecco for the room as I was having a girls night with my best friend. The room was huge, the view was stunning and the breakfast was to die for. Can't wait to come back. Every second was pure bliss. Thank you so much for such a magnificent stay. "