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"This is a new hotel in Hakuba. The room is clean. The staff are very friendly and helpful. The hotel has shuttle bus to Happo One and Hakuba 47. A rental store is right next to the hotel. The restaurant at the hotel is very nice. We also walked around to explore the local restaurants. We had a very pleasant experience!"

"Very Japanese-styled. Easy-to-use air-conditioners, kitchen, bathroom and laundry room."

"We stayed for one night. The staff provided excellent service, although they don't speak English well. The room was spacious and clean. There is a kitchen and washing machine with dryer, which are suitable for long stays. 30 mins drive from Karuizawa Station. In winter, the road becomes slippery due to snow and ice, so drive carefully."

"Amazing service with access to the surrounding town and ski slopes within a short walk. "

"John and the team at The Address delivered a wonderful stay our family. The rooms, onsen’s and dry rooms are clean and well kept. Service was wonderful and always there to assist at anytime. Wonderful location and big spacious Japanese rooms"

"This property was the ice cream to our trip- the property was beautifully built, maintained and allows for the best possible mountain view from the base. The service was beyond attentive and the room was like out of a magazine. If you’ve got the money- splurge and do it! Watching the first snow fall from the panoramic windows was one of the highlights of our trip! "