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"Everything was excellent - staff were extremely attentive to our needs, rooms were clean and spacious, breakfasts were incredible, and the location was in the Old Quarter, walking distance from most of the important tourist sites !"

"Excellent staff, great customer service. Overall, a great hotel to stay in. "

"Wonderful staff that make your stay easy and trouble free. Breakfast buffet was excellent with great variety of fresh juices, fruit, veggies, salads, different a la Carte option, etc. The sky bar was excellent with great selection of cocktails which were very professionally made. Location in the old quarter was also very convenient. We had an excellent stay!"

"Check in was amazing! We arrived at 1:30 AM and the staff could not have been more friendly. Our “butler” greeted us with champagne. The hotel is beautiful, clean and our room was spacious with every amenity you can think of! "

"Staff are incredibly attentive and thoughtful, they remember our names and even room numbers! Breakfast was pretty good with a nice selection on their cooked to order menu. The location is fantastic. The restaurant and spa are lovely too. I was concerned I wouldn’t like the food at MIAs restaurants because they cater to a western clientele but the food was delicious. My only feedback is the rooms have a bit of light that we can’t turn off and bothered us slightly"

"Amazing experience! All staff are so polite and friendly. We feel like celebrity with VIP services. Location is so convenient to all landmarks, restaurants, street food, market, massage, and more. In addition, the hotel has travel desk on site make planning so easy and convenient. We highly recommend this hotel. "

"Fabulous location in Hanoi Old Quarter. Amazing staff that spoke good English and were able to make suggestions for us about what direction we should wander, what things we should see and how to navigate the map they provided for us. Our room was lovely. Beautiful and modern and quiet despite the active night life. We loved the area and could easily have spent 1-2 more days exploring (if time had allowed) and not been the least but bored! I recommended getting a massage from the Pearls spa…it was great! Overall we were impressed with the beautiful hotel and the incredible people."

"great rooftop bar with awesome view and lovely staff! room and bed ver comfortable. seems to be in a perfect spot for exploring the old quarter and French quarter!"

"Beautiful boutique hotel with the loveliest staff who made our stay so pleasant. Special thanks to Lilly, Grace, Emma and Sophia — you were wonderful! Great location too and breakfast was awesome. Feedback we provided was more lighting and hanging hooks in the room; a functioning pool; and massage options laid out from the outset (eg private rooms, fragrance choice, etc.). "