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"First class "

"We loved the location of the Hotel. Very modern and clean. It was very close to all the old quarter tourist attractions. The staff was very nice, kind, and very knowledgeable and helpful. They gave us all a list of all best places and a map of all the attractions that we walked to and visited. Thank you! 🙏 "

"Very friendly staff at the reception and very helpful, especially Frankie. Rooms are large and well furnished with all the amenities you need. Nice location at the centre of town. Will come back again."

"This is a beautiful hotel. Jenny welcomed us with lots of information about the hotel and the area surrounding it. Sinfonía del Remus have the friendliest and best trained staff you'll come across. We had an early start and they organised an excellent take away breakfast for our journey. "

"Probably the best welcome ever. The reception is second to none, even down to the 'we want to keep you safe in Hanoi' information and advise sheet. "

"Staff was excellent "

"Definitely would stay here again, the property and the service were great."

"I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city. The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both comfort and elegance. It felt like a true haven amidst the bustling energy of Hanoi. The breakfast buffet deserves special mention – a generous spread of delicious options that catered to every palate. Starting each day with such a delightful meal was a highlight of my stay. What truly sets this hotel apart is its exceptional staff. Courteous, polite, helpful and genuinely friendly, they went above and beyond to make my stay perfect. Their warmth and professionalism left a lasting impression. In sum, The Oriental Jade Hotel is undoubtedly a first-class, five-star accommodation. I can confidently say that I will definitely stay here again on my next visit to Hanoi. This hotel is a true gem in the heart of the city!"

"Friendly and helpful staff. Walkable to some attractions. "