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"Worst experience in my travels! Arrived late at darkened building with no signage of place at entrance. Impossible to enter; however, store owner next door opened entrance and pointed to dark area to go to. I entered a darkened plaza area, walked down corridor, and knocked on guest door. Guest directed me to manager. Manager refused to speak to me @ my guaranteed reservation for 2 nights, and told me Sold Out! Lucia, the manager spoke in Italian to guest saying it was late and there is no...

"The service was terrible: no hot water, not sufficient sheets for the number of beds…construction workers showing up at 8:00 am to work in the unit…of course, because there were broken things in the washroom and even holes in the walls…and the check-in process was a nightmare ( multiple calls and messages without response…). When we booked this place we assumed it was a hotel, it is not. We have been staying in hotels in several italian cities and this place was the worst by far."

"Sono stata 9 notti e facile in giro con mezzi di trasporto e comodi per muoversi in citta’. Mi sono trovata bene qui."

"Checkin place is quite far from apartment AC cannot turn on until June"

"A few blocks to the waterfront, close to the dining squares. Easy walk to funicular. Lovely patio with unit. Great location. "

"Alessia's flat was clean, comfortable, and the facilities were excellent. We were able to cook in a clean and functional kitchen and the bed was comfortable. Plenty of space, very relaxing. Access to lots of public transport, with a very walkable neighborhood. Lots of markets and restaurant options nearby. The host was kind and helpful to us."

"It was a not memorable experience, the flat was not very good cleaned, with some humidity flyes, floors not washed and a bit mould marks in the shower. It was not washing machine as was offered, some towels services and toilet rools, but not any other supplies, so not possible to brush or clean the toilet properly. The kitchen with a very minimum staff, but electrodomestics good. The neighbourhood area not very nice, people around drinking and a lot of rubbish in the streets. It was excellent...