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"The staff go above and beyond to make your stay a memorable one. The Best hotel in the canary islands by a country mile. I’ve visited the hotel time and time again and it never fails to impress. It’s a home away from home. A huge thank you to Zaira, Victoria, Irene, Eli and Daniel in Casas Ducales. Excellent service as always, thank you. We look forward to seeing you all again in May. Thanks again, Jason "

"The staff was amazing and property was so nice"

"A lovely hotel that "

"The staff were great, whenever I reached out to them with a question or something that needed their attention they were prompt in helping me out. The room I stayed was in great condition clean with all the amenities I was expecting. Overall I would recommend this hotel."

"Really enjoyed our second stay at the hotel. We first went in October 2024 when the weather was really hot but in April 2025 it was on the cooler side and bit breezier poolside. But as expected, the room and sea view as well as the staff were brilliant. Friendly, professional service in all aspects including during the super busy breakfast buffet service. The only disappointing aspect was the quite brusque and slow service we received at El Mirador one evening for dinner. Would definitely return. "

"Have been going to Ona El Marques for a number of years now. Lovely complex and have recently had some refurbishments such as new restaurant and reception area. Gives the complex a much fresher and modern look. The apartments are nice but are in need up some updating,especially the bathrooms, would be nice to have walk in shower. However we thoroughly enjoy our stay each year. "

"Staff great, food very good, hotel very clean and well looked after, beds very comfortable."

"Great atmosphere "

"We only had one night here as a result of the Heathrow Airport closure extending our holiday by 24 hours. From start to finish the whole experience was fantastic! We’d only booked in around 2pm via Expedia but when we arrived around an hour later our room was ready to go. We’d accidentally booked a twin and they very generously switched us to an upgraded king room, and as we were handed a glass of Cava each we knew we’d made a good choice. The room itself was amazing. Super comfy bed & sofa, and nice loungers and a table outside on the balcony. Plenty of space around the pools to find somewhere to relax, and the drinks/snacks were great. We ate at the Italian restaurant on the lower level, but the upper level seafood place buffet area looked amazing under the fairy lights. There was some live music on, created a nice atmosphere. Food wine all great, and the service we got at the restaurant was above & beyond. Lovely touch having the tiramisu made at your table! It was delicious. Very reasonable prices too which surprised us - we paid more for a far lesser experience down on Fanabe beach. Breakfast buffet had everything you’d want & more & we arranged a late check out to hang around by the pool for the afternoon before our rearranged flight. It was pure chance we ended up at this resort but it turned out to be an amazing way to end a week in Tenerife. Already planning a return trip!"