Find all hotels by Sotetsu in Tateyama

"The front desk people were very helpful and friendly and spoke great english which is a bonus."

"The staff had zero inviting mode. No smile, no sign of happiness. The whole place felt like a routine operation, didn't feel any warmth. Pool was not usable. No other places nearby, so you are bound to have their pricey meal option. And that too, needs to be reserved and time bound. At night the whole place lit up with many LEDs though, kids of other guests ran around. Amenities were just OK. The rooms were clean, but many things are old and worn out in the room. Honestly, it felt like staying in a business hotel in city, not a relaxing resort type."

"Kaiseki dinner food was terrible. The meat was so tough and didn’t have any flavor. All four of us commented during dinner that the food was not good."

"The property was clean, witha very helpful and professional staff. The hotel is in the middle of the night life district, so not quite. It is very close to tons of food and night time activities."

"Clean and great location "

"Our 2-day stay at the Kanogawa Grand Hotel was comfortable and enjoyable. The hotel is located on the beach in Kanogawa and our room on the 6th floor provided an awesome 180 degree view of beach. Our room was clean and comfortable and included our own personal outdoor hot water bath (furo) and indoor shower. The room was a Japanese style room with futon beds provided nightly by the staff. A breakfast buffet was included in the cost of the room and provided excellent food variety and deliciousness. The cost of the room was extremely reasonable. I would highly recommend Kamogawa Grand Hotel to anyone looking for a nice beachfront hotel."

"The room I received was one of the largest hotel rooms I have ever stayed in. It was a standard room. I realize it was November, the off season, but the rate was very reasonable as well. The view was amazing night and day. The location of my room allowed me to leave the curtains open 24/7. To wake up to that view was amazing and the lights at night were equally relaxing. The room was clean and I wasn't afraid to sit on the furniture. The shower/jacuzzi room was recently renovated and like new. There were two things I would make mention of. First, although the room was magnificently large and spacious and very clean throughout, it was showing a lot of wear and tear. Carpet was in need of replacing and a few wall paper seams were peeling, But even though the carpet was worn I could tell it was clean. Second, I realize I'm the foreigner and I take full responsibility for being illiterate and unable to understand Nihongo. The second morning of my stay there were alarms and bells going off. I was afraid to use the elevator and walked down the eight flights of stairs, after checking first for smoke. Unfortunately no one at the front desk could tell me what was happening. Yes I would stay again, in fact my wife and I are looking into it."

"We had the most wonderful stay from beginning to end! Service was friendly and gracious. The room was beautiful. As was the onsen. And both breakfast and dinner were superb. The front desk alerted the kitchen it was my wife’s birthday the following week and they made us up a lovely little plate of dessert treats to top off our excellent kaiseki. Everyone of the staff we encountered truly went above and beyond. Thank you again. Arigato gozaimasu."

"bad communication on front desk (don.t speak English) "