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"The staff was polite, excellent service "

"The staff and service are always great. "

"The staff was friendly and helpful. There were plenty of dining options, and a convenience store on the ground floor. The hotel and room were both clean and orderly, and Godzilla was everywhere. "

"Great hotel! Beautiful restaurant/bar area with the best views in town! "

"Was very clean and located next to Tokyo Done where there were a lot of eating options and things to do."

"Great but a little hot from time to time"

"Thank you!! Was great!!"

"Great hotel in the Shinjuku district!"

"When we first arrived at this hotel, just coming off a long trip in New Zealand and Australia where hotels were more similar to what we were used to, I was a bit depressed by the overall size of the hotel and our room. But as we got used to things we felt more and more comfortable. The location of this hotel was very great - close to a number of train stations, close to the Ginza shopping places and to plenty of eating places and restaurants. The beds were small but adequate. Bed linen and towels were decent. Front desk services were attentive and good. There is a self laundry facility which was very desirable. There is a sitting/eating area at the front lobby which was convenient and well maintained. For a 3-star hotel we really did not expect luxury and were quite happy with it! "