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"It was absolutely just what we required for a one night visit. Extremely well places near British rail stations and directly on the Broad Street. Good size room, clean and well presented. Breakfast inc in the cost, thoroughly enjoyed what was a good selections. "

"I was greeted by a most welcoming lady for check in - she couldn’t have been more helpful! I explained I had a phobia of lifts and asked where the stairs were and she immediately explained she would change my room from the 4th floor to the 2nd floor for ease and that she would arrange for someone to take my luggage to my room for me. This was appreciated more than she will ever know from someone who has massive anxiety over having to potentially use a lift! I had various conversations over my stay with this lady (sorry I did not get her name) and she genuinely made my stay better than could have been expected from her warm and friendly approach to hospitality especially as I was travelling alone. The room was very spacious, spotlessly clean, the bed incredibly comfortable and so quiet at night! I returned to my room from running the Birmingham Half Marathon and a lady had just finished servicing room - she was lovely and chatted to me about my run and again couldn’t have been more helpful! This hotel is absolutely value for money and will definitely stay again when in Birmingham. Thank you for making me feel so welcome! 😊"

"It was amazing, really lovely apartment and comes with appliances such as pots and pans, staff were so helpful and friendly. Will definitely be back"

"Very comfortable , clean, great location "

"A lovely hotel, less than a 5 minute walk from the Symphony Hall. Spread over 15-16 floors, not pretty from the out side but friendly & comfortable inside. Very inviting (although busy) at check-in, Room was spacious , clean & in great condition with everything you need. 2 restaurants (one with Indian cuisine), great food & service! The hotel was busy as it was a Friday night but there was a great atmosphere. During the night the room was very quiet. Breakfast was excellent with a great selection of food. The staff were supportive & friendly throughout. There is parking available although we didn’t need it. For us, 10/10. Thank you!! "

"Good location Friendly staff and great breakfast variety Jordan was fabulous, she really helped us out with booking an extra night at the hotel. Thank you "

"Perfect for our long trip, close to M6 junction. We arrived later but had a great nights sleep and welcomed to a great breakfast by the morning staff. Breakfast was hot and freshly made."

"Ideal situation for exploring the city. "

"Location was good for central Birmingham Staff really nice and helpful Clean hotel Traffic noise but earplugs provided helped "