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"Once again wonderful stay hotel staff amazing location is great rooms lovely and big and clean pool excellent "

"Whilst on this occasion things didn’t go as planned, I still couldn’t fault the staff on the way they sorted the issue quickly and generously. It was a trip away for my birthday and everyone went out of their way to make my stay memorable for all the right reasons. Amazing food, delightful surroundings, excellent staff, couldn’t fault our stay. A special shout out and thank you to Sonia, Dan, Lucy and the lovely lady with the glasses whose name I didn’t catch who greeted us for breakfast...

"Along weekend to see my son in Cardiff. The hotel is in an excellent location. I have some disabilities which cause me mobility issues. Throughout the stay the staff were exceptional, friendly, helpful absolutely top notch from the cleaner that dropped what he was doing to open doors for me to Sarah serving breakfast, who seeing i was struggling with the breakfast buffet, basically acted as my butler for the meal. There are a couple of very minor issues, its quite aconfusing layout and internal...

"Even though from the outside, the building looks a bit rough, it is really nice inside! Would book myself again into The Royal without any hesitation should the need arise. Very good quality breakfast, nice rooms. Recommended!"

"Very clean"

"Check in was friendly and professional. Cleanliness was excellent and comfort in room was fantastic. Complementary spa use was a nice extra as well. One comment on the spa was the steam room and sauna weren't particularly hot. Perhaps just personal preference. Also the liner on the spa pool has come loose, feels a bit lumpy under foot."

"Always a great stay "

"This hotel delivers what you need for a getaway to Cardiff. The location is perfect. Great staff. "

"There are a few bad reviews about the condition of the hotel and I think if you are that bothered about some lime scale in the bathroom (which isn’t bad at all and the tiniest amount) some used furniture again not bad at all then it’s not the hotel for you. Even when it’s most likely in better condition than most peoples homes. It was clean, it had great facilities in the room, staff 10/10 and I can’t fault it all specially when it comes down to price. It’s in a great location and being across...

"Nice room, great staff, everything we needed. Would definitely recommend. "

"stayed here multiple times in mulitple rooms they are all comfy and cozy the beds are soft with mulitple pillows to choose from, the room also has full sky tv ,the restaurant and bar have plenty of choice of food and drink from wines beers ciders , the staff are top quality assisting you in anyway possible and are just a phone call away using the in room phone "

"It was spotless,cosy and good value for money,loved that besides the cleanliness it was nice and warm ,amazing bedding and great water temperature and 5 stars for practicality."