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"Customer service is excellent "

"We loved our stay! It had a beautiful view of the lake. The pool was nice. The food was good. The only thing we didn’t like was the shower. Not enough water pressure. Water got hot really fast and you had to move the knob to lower and lower the temperature. "

"Gorgeous property- the view from our room was breathtaking- the bistro at the lakeside hotel had limited food options but tasty. For more options just drive or hop on free transportation to their hillside hotel where they have a fun eco experience that my family enjoyed- mini zip line, treetop walks and a fun slide- Emilio who works there was great!"

"Had a good time, bar was very ative. Staff was great. Will come back"

"Customer service was excellent."

"Beautiful place to stay, staff made it even better. Everyone was attentive, kind and helpful. The treehouses were exactly as described. Not much to do around the resort but they do offer daily activities/trips…..if you’re only staying for 2-3 days there is really no reason to leave. "

"We had the most amazing time at Paraiso Escondido. It is my wife's favorite resort of all time, and she's traveled a lot! Incredible staff. So quiet and relaxing. Great food and drinks. I'd recommend 10 out of 10! Our waiter Steven (in the pic with us) is the best, and a great representative for the resort. "

"Lovely place to overlook the beautiful lake. The views alone are breathtaking ."

"There was too much perfume in the air from electric diffusers. In the room as well as in the Lobby and the hallway upstairs. These " Air fresheners" are very harmful to your health new studies show. Many people are allergic. They basically pollute the air. https://www.indoordoctor.com/blog/health-hazards-plug-air-fresheners/ It would be great if you could remove these perfumes at least from the room where people sleep in. The last hotel I stayed in , I was sneezing for 2 hrs and I had a runny nose, after I removed and put the " air freshener" outside. It seems to be very popular in El Salvador. But the chemicals in there are not good for the body!"